ECG Ltd was previously running a number of desktop printers, which were costing the business a considerable sum each year and did not include any maintenance or technical support. One of the main problems with this method of running a print and copying setup is that there is less control over the device management and use.
All of their devices were owned by the business, therefore with no service or support, they had to search for toner and purchase it at the best various prices they could find online, wasting time and resources.
After consolidating the fleet into new, high-speed Ricoh devices, the benefits
Our specialist in-house service and IT Technical Support has also been included in the contract, which guarantees a service response time, a dedicated engineer and a help desk for any technical support requirements.
Security and the protection of sensitive data
"We were introduced to
Business Manager | ECG Ltd (Emergency Care Gateway)